Frequently Asked Questions
FAQs
1. What types of beauty products do you offer?
We offer a wide range of women's beauty products including skincare, makeup, hair care, body care, and wellness items. All products are carefully selected for quality, safety, and effectiveness.
2. Are your products safe for all skin types?
Yes, most of our products are formulated to be suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test before full use and reviewing the ingredient list if you have specific allergies.
3. Do you test on animals?
Absolutely not. Lovely Glance is committed to cruelty-free beauty. None of our products or ingredients are tested on animals.
4. Where do you ship?
We currently ship domestically and to select international countries. You can check our Shipping Policy for more detailed information based on your location.
5. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery times depend on your location and shipping method, but most domestic orders arrive within 5–7 business days.
6. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email so you can follow your package until it reaches your doorstep.
7. What is your return policy?
If you're not satisfied with your purchase, we offer a hassle-free return policy within 14 days of delivery. Items must be unopened and in original condition. Please refer to our Returns & Refunds page for full details.
8. How can I contact customer service?
You can reach us through our Contact Us page or email us directly at support@lime-sheep-636916.hostingersite.com. Our team is available Monday to Friday, 9 AM to 6 PM (local time).
9. Can I cancel or change my order after placing it?
You can request changes or cancellations within 2 hours of placing your order by contacting our customer service. After that, we may not be able to alter the order as it might already be in processing.
